Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Refund Policy

We will try our best to create the suitable design concepts for our clients.

All sales of prepaid recharge on the EsyPay platform are final with no refund or exchange permitted. You are responsible for the mobile number or dth account number for which You purchased the prepaid recharge and all charges that result from those purchases. You are also responsible for the information relating to data card and similar recharge services and all charges that result from those purchases. EsyPay is not responsible for any purchase of prepaid recharge for an incorrect mobile number or dth account number or incorrect data card information and or similar services.

Refunds (if any) will be credited to your Esypay wallet account.